At the recently concluded MWC, Philippine company Globe took the stage to discuss its best practices for preventing fraud and its work to provide its customers with the best-in-class experience. Anton Bonifacio, Globe’s Chief Information Security Officer and Chief AI Officer, spoke at a number of side activities to discuss Globe’s strategic efforts to combat changing fraud strategies.
In addition, Globe’s Chief Transformation and Operations Officer, Rebecca Eclipse, gave a speak on” Transforming Operating Model to Becoming the Most Reliable Service Provider,” sharing insights on Globe’s quest to deliver a superior customer experience. She praised Globe’s change toward a more efficient and customer-focused approach by designing procedures, reducing inefficiencies, and encouraging cross-functional collaboration.
Globe’s contribution at the MWC Barcelona 2025 made its business stand out as a leader in customer experience and security. Globe continues to be firm in its commitment to providing a safer and smooth digital experience to its customers by continually improving its protection measures and changing its operations.
Chief Information Security Officer and Chief AI Officer, Globe, Anton Bonifacio
We at Globe use a multi-layered technique that combines technologies, intelligence sharing, and strategic security measures in our fight against fraud and cyber threats. We continue to work with AI-based mechanisms to create a more secure online environment for our clients.
Chief Transformation and Operations Officer, Globe, Rebecca Eclipse
We may create a one-size-fits-all, universal approach. To give our customers the best experience, it is essential to be familiar with the surroundings and culture of each country. We started altering both our business concept and ours. We deployed more of our employees who were all working together to improve the system experience, improve Eps, and, along with it, raise profits.